Terms of Service & Privacy Policy

1. Introduction

This is the privacy policy and terms of use for BigBrain ("Service"), operated by Alex Christou as a sole trader. As this is our first version, these terms may evolve as our service develops.

2. Version Notice

  • This is version 1.0 of BigBrain
  • Features and functionality may be enhanced over time
  • We're committed to maintaining reliable service performance
  • Your feedback helps us continuously improve the service

3. Data & Privacy

What we collect:

  • Your uploaded research transcripts and data
  • Basic account information
  • Usage information
  • Generated analysis and reports

How we handle your data:

  • We store it securely
  • We only use it to provide our service
  • We don't sell your data
  • You can request deletion of your data at any time
  • You maintain ownership of all your uploaded content

Third-Party AI Services:

We use OpenAI and Anthropic's AI services to power our analysis features. Your data may be processed through these services.

Use of these services is subject to their respective terms and policies:

4. Your Responsibilities

You agree to:

  • Only upload data you have permission to use
  • Not use the service for anything illegal
  • Keep your account details secure
  • Understand that your data will be processed by third-party AI services
  • Accept that we may update these terms as our service develops
  • Provide feedback when things go wrong

5. Our Responsibilities

We will:

  • Try our best to keep your data secure
  • Be transparent about any issues
  • Listen to your feedback
  • Fix problems as we find them
  • Keep you informed about significant changes
  • Choose reputable AI service providers

6. Liability

We provide this service "as is" without warranties:

  • We're not liable for any issues or damages
  • We don't guarantee 100% accuracy of AI analysis
  • We're not responsible for lost data or downtime
  • You use the service at your own risk
  • We're not liable for how third-party AI services handle your data

7. Changes

  • We may update these terms as our service develops
  • We'll notify you of significant changes
  • Continued use means you accept any changes

Contact

Questions? Contact Alex Christou at alex@stener.co.uk